“Briick saves us hours every week by handling repetitive follow-ups, helping our agents respond faster, nurture more leads, and close 27% more deals in just 90 days!”
Joseph Sharpe
Ray White
VaultRE vs Briick
VaultRE vs Briick: your CRM, and the AI employees that work it
Compare VaultRE, now MRI Vault, with Briick for Australian real estate agencies: CRM features, automation, follow-up and how Briick works alongside VaultRE.
VaultRE, now MRI Vault, is one of the most widely used real estate CRMs in Australia and New Zealand. It covers the sales process from lead capture to settlement, with automated email and SMS workflows, portal syncing, trust accounting and a mobile app for open homes.
Briick isn't a CRM, so for most agencies this isn't an either-or. Briick builds AI employees for sales teams that work inside the CRM you already have, including VaultRE, and hold the conversations: replying to every enquiry in minutes, qualifying buyers, booking appraisals and following up past clients. VaultRE runs the workflows. Briick has the conversations.
About Briick
Briick begins with a workshop that maps how your agency wins listings, then builds AI employees around those steps. They reply to enquiries, ask buyers a few qualifying questions, book inspections and appraisals, follow up open home attendees and keep in touch with past appraisals, adjusting to each person's replies rather than sending a fixed sequence.
They talk to buyers and vendors directly by phone, SMS, email and WhatsApp, and record every conversation and outcome in VaultRE. No migration and nothing new for agents to learn. Briicky, the AI Chief of Staff, coordinates them and gives each agent a list of who to call. Pricing advice, offers and negotiation stay with the agent.
VaultRE
MRI Software's Australian site presents the product as "MRI Vault, formerly VaultRE", a hosted CRM covering the sales process from lead capture to settlement. Features include vendor and buyer leads from property portals, prospecting, automated email, SMS and follow-up workflows, listing media and real-time portal syncing, trust accounting with two-way Xero integration, commercial leasing tools, reporting and an Android and iOS app for open homes, appraisals and check-ins. MRI says it connects to more than 1,000 PropTech integrations.
MRI says Vault is trusted by more than 1 in 4 real estate agencies across Australia and New Zealand, with 3,950+ offices and 64,700+ users. The AI feature described on the page is instant property descriptions. Pricing is not listed on the page.
Why choose Briick
- Works with the CRM you already have, including VaultRE, AgentBox and Rex. No migration
- Two-way conversations with buyers and vendors, not just templated sequences
- Phone, SMS, email and WhatsApp, at any hour
- Every conversation and booking is written back to VaultRE
- Briicky gives each agent a daily list of who to call and why
- Built and run for the agency, and you keep your data
Why choose the alternative
- Widely used across Australia and New Zealand, with a large user base
- Covers lead capture to settlement, including trust accounting and Xero
- Automated email and SMS follow-up workflows built in
- Mobile app for open homes, appraisals and kiosk check-ins
- A large integration catalogue and commercial leasing tools
Where the alternative may not fit
- Its automation sends templated workflows. It does not describe AI that holds two-way conversations with buyers or vendors
- Its listed AI feature is property descriptions, not follow-up
- Someone still has to build, maintain and watch the workflows
- Pricing is not published on the page
The verdict
If you're choosing a core CRM with trust accounting: VaultRE is the stronger fit. It is the system of record.
If you already use VaultRE and want leads answered and followed up properly: Briick is stronger. It works inside VaultRE and holds the conversations.
If you want replies that adapt to what each buyer says: Briick is stronger. Its AI employees converse rather than send fixed templates.
AI for real estate, built around your CRM.
Briick is an Australian AI automation agency that builds and manages AI employees. For real estate agencies, those employees handle prospecting, enquiry response, buyer and seller follow-up, and CRM updates. Briicky coordinates the work; your agents keep control of advice, pricing and negotiation.
Customer stories
Don't take our word for it.
Hear it from the teams we work with.
“Briick has become indispensable to our estimating team. It helps us prepare submissions faster, improve accuracy, and deliver a more professional experience to our clients.”
Mike Rippin
Balmoral Constructions
“Briick has been a game changer. It handles the back and forth that used to eat most of our day. It allowed us to keep quality high even as our volume exploded. It's like magic, I wish I'd done this sooner.”
Sarah Hien Tran
GlamJet
“Briick helps us respond faster while keeping the quality of communication high. It has made a real difference to how organised and professional our team feels.”
Nikki Dixon
Vogue Property Management
“The quality of their work exceeded all my expectations. Highly recommend Briick for anyone needing high-quality AI solutions.”
Francesca Lecce
Four Seasons
“Working with Briick has been really great. You can have one agent doing double the amount of listings with far better prospecting and a greater efficiency.”
Joel Christian
One Agency Cairns
Customer communications
How your AI employees
speak to customers.
Calls, WhatsApp, SMS and email. Every conversation moving forward.
Turn the next enquiry
into a sales conversation.
Your AI employee answers the call, finds out what the buyer needs and spots when they also have a home to sell. Your agent gets the context and the next step.
Briicky understands. Anticipates. Acts.
Ask Briicky for a meeting brief, a lead follow-up or a CRM update. He puts your AI team to work.
How it works
Your AI workforce.
Up and running in four steps.
We handle the setup with your team, from understanding your business to getting Briicky ready for work.
01
Workshop
We map your processes, systems and data with your team.
02
Set up your business
Your data moves into your own private Briick AI database.
03
Connect your tools
We connect your email, calendar and the tools your team already uses.
04
Go live
Your team starts working with Briicky, with 30 days of HyperSupport.
Bottom line
VaultRE is a capable, widely used CRM, and if your agency runs on it there's no reason to leave. Its workflows send messages; they don't hold conversations.
Briick does, inside VaultRE, across every channel, and hands your agents the buyers and owners worth calling. For many agencies the answer is VaultRE and Briick together.
Common questions
What people ask when choosing between VaultRE and Briick.
Not as a CRM. Briick runs on top of a CRM such as VaultRE, AgentBox or Rex. It replaces the follow-up conversations agents do by hand, not the CRM.
Yes. Briick's AI employees read contact history from VaultRE and write every conversation, booking and outcome back to it. The exact setup is confirmed during scoping.
Yes. MRI Software presents the product as MRI Vault, formerly VaultRE.
VaultRE sends automated workflows. Briick's AI employees hold two-way conversations: they answer questions, qualify buyers, book appraisals and hand over to the agent when needed.
VaultRE pricing is not listed on its page. Briick is a build plus an ongoing subscription, priced on the workflows involved.
VaultRE details are from mrisoftware.com/au/products/vault, checked 14 November 2026.