AI workflow automation for service businesses
AI agents that run your
service business
AI coworkers that connect to 2000+ tools, run your operations, and manage every customer conversation - controlled by @Briicky your AI Operator.
AI agents for operations - from onboarding to reporting.
Briick automates client onboarding, internal admin, status updates, and back-office workflows.
Your agents work across your CRM, calendar, and core business systems. You see what's running, what's stuck, and what's next - without asking your team.
AI sales agent. More qualified leads, faster.
Briick automates lead capture, nurturing, qualification, and follow-ups across every channel.
Qualified leads land in your CRM with full context. Your team focuses on the human touch that closes deals.
AI marketing agents that run your campaigns.
Briick handles audience segmentation, content creation, campaign delivery, and performance reporting.
Your marketing team stops running the systems and starts running the strategy.
AI customer service agents, available 24/7.
Briick answers calls, emails, and messages 24/7 in your brand voice.
Follows your policies. Logs every interaction. Escalates to a human only when the situation calls for one.
Handle more without hiring more. Briick covers the inbound noise 24/7 - calls, messages, follow-ups, admin - so your team stops reacting and starts moving.
You talk to your business. It talks back. Briick handles the agent workflows. @Briicky lets you direct it all by voice.
Multi-channel customer conversations. Briick handles calls, emails, WhatsApp, and SMS in your brand voice - and learns from every interaction.
Your AI Operator. Talk to Briicky to direct your AI agents, pull reports, and manage workflows - by voice or text.
Onboard customers in minutes, not days. Briick automates client onboarding, info capture, and welcome workflows - so new customers feel handled, not processed.
Everything in one place. When automation ends, your control begins. Every conversation, agent, and workflow in one system.
AI for inbound calls. Answers every call in your brand voice, qualifies leads, and supports customers 24/7. Never miss a call again.
AI voice agent for outreach. Calls new leads in under 5 minutes, runs follow-up sequences, and books appointments straight into your calendar.
AI for WhatsApp Business. Handles voice notes, text, and image messages 24/7. Your customers chat where they already are. You don't have to.
AI for SMS.Replies in seconds, qualifies leads, books appointments, and handles reschedules. The 98% open rate channel, on autopilot.
AI for customer service email. Handles repetitive support tickets and lead emails 24/7. Tags, sorts, and replies in your brand voice. Escalates to a human only when it matters.
Integrations. Briick connects to your CRM, calendar, phone system, and 2000+ other tools via native, Zapier, and Make integrations.
Compliance. Every call, message, and interaction recorded, stored, and encrypted to meet AU, US, and EU data standards. SOC 2 in progress.
Multi-Language. Briick handles calls, messages, and emails in 30+ languages. Your customers speak how they speak. Briick adapts.
Ready to put AI agents to work in your business?
Listen to live call recordings. Voice AI answers and makes calls. Hear Briick Voice AI in action.
Outbound Call to Rylie Grenfell.
Briick AI’s generated voice handles outbound calls to schedule jobs and service appointments.
Inbound Call from Alex Tait.
Briick AI’s generated voice is always available to answer customer inquiries and manage emergency calls.
How it works. Getting Started with Briick AI.
We configure AI automations that follow your unique processes and policies.
Step 1
Discover
We learn about your unique workflows, systems, and challenges.
Step 2
Configure
We work with you to configure AI automations that follow your unique processes and policies, and integrate seamlessly with your existing systems.
Step 3
Launch
We handle the setup and activate your AI automations. You get access to Briicky, the voice-first dashboard that lets you manage all your AI agents by simply speaking.
Step 4
Optimise
We continuously refine performance based on real-world results and feedback.
FAQ. Answers to common questions.
Briick designs AI agents for service businesses, controlled by an AI Operator called Briicky. It connects your data, automates communications, and runs operational workflows across every channel your customers use - all directed by voice or text through Briicky.
Workflow automation for service businesses replaces repetitive manual tasks - answering calls, qualifying leads, booking appointments, sending follow-ups, updating systems - with AI agents and connected systems that run them automatically. The goal is to handle more customer volume without hiring more staff.
Briick's AI agents answer calls, qualify the enquiry, capture all relevant details, and either book the next step automatically or escalate to a human when needed. Customers get instant responses 24/7. Your team stops drowning in repetitive call volume.
Yes. Briick captures every enquiry across calls, messages, and forms - asks the qualifying questions specific to your business, checks availability against your calendar, and books the appointment without human involvement. Qualified leads land in your CRM ready for your team to take the human moments that close deals.
Yes. Briick connects with your CRM, calendar, and over 2000 other apps. Most setups need zero changes to your current stack - Briick works in the background across the tools you already use.
Most teams are live in under 4 weeks. The Briick team handles the entire setup, so there's nothing technical for you to manage. AI agents start running on day one and continuously improve based on real-world feedback.
Chatbots follow scripts. Briick's AI agents understand context, handle multi-step conversations, and take real actions - booking appointments, updating your CRM, sending follow-ups - across voice, WhatsApp, SMS, and email. It's the difference between a bot that answers and an agent that actually does the work.
Briick is built for service businesses with high-volume customer communication - property managers, real estate agencies, construction companies, healthcare providers, and hospitality businesses. If your team is drowning in repetitive calls, messages, and admin, Briick is built for you.
Briick is built for service businesses in Australia, US, UK and New Zealand. Compliance is built in for AU, US, and EU data standards - every call, message, and interaction is recorded, stored, and encrypted. SOC 2 Type II certification is in progress.
Ready to put AI agents to work in your business?