See appraisal booking run on autopilot
How to automate property appraisal booking with an AI agent
A Briick Workflow answers every enquiry, qualifies the owner, books the appraisal in your calendar, and updates your CRM.
New appraisal enquiry arrives
An owner calls, texts, emails or messages from your website. An AI agent greets them, confirms the address and intent, and keeps the conversation moving around the clock.
Qualify the owner and confirm property details
The AI agent asks targeted questions such as selling timeframe, property type, occupancy and preferred appraisal method, then captures notes and any access constraints.
Offer times and book the appraisal
It checks your calendar, proposes available time slots, locks in the appointment, and sends confirmations and reminders by SMS or email.
Update your CRM and create one 360 record
The conversation, owner details and booking are written back to your existing CRM and booking tools, creating a single record of truth for your team.
Automation works with
Before Briick
Leads slip through while your team is busy
After-hours appraisal enquiries go unanswered
Manual back-and-forth to find a time
Details scattered across inboxes and notes
CRM updates happen late, if at all
Agents spend billable time qualifying every lead
After Briick
Every lead gets a response in minutes, automatically
Every enquiry answered around the clock
Owners qualified with clear next steps
Appraisal booked with confirmations and reminders
One 360 customer record updated in your CRM
Agents walk into a pre-briefed meeting
By the numbers
Australian residential properties covered by Cotality’s AVM
Value Australia reports on-demand AVM valuations across Australia
API research indicates visual data can improve AVM accuracy
Works while you sleep
How it works. Set up once. Runs forever.
Define your appraisal criteria and calendars
Set qualification rules, service areas, appraisal types, meeting lengths and the agent calendars the AI agent can book into.
Connect your channels and CRM
Use your phone number, SMS, email and WhatsApp. Briick updates your existing CRM and booking systems used by real estate teams, such as AgentBox, Rex or VaultRE.
Build the Briick Workflow
Map the steps from receive-enquiry, qualify and address capture, propose times, confirm, remind and reconcile. Add escalation rules where human sign-off is required.
Go live with human-in-the-loop
Start in assist mode with approvals, then move to autonomous booking. Briicky monitors exceptions, posts pre-meeting briefs and notifies the right agent.
Ready to put AI agents to work in your business?
FAQs
Answers to the questions we hear most.
The AI agent takes appraisal enquiries across phone, SMS, email and WhatsApp, confirms the property address, and asks a short set of qualifying questions. It checks your calendar for available slots, proposes times to the owner, books the appointment, and sends confirmations and reminders. After booking, it reconciles the full conversation and appointment details into your existing CRM and flags any items that need a human review.
The AI agent does not provide a valuation. Its role is to qualify the owner and book the appraisal with your team. If you choose to include third-party resources for context, you can provide approved links and disclaimers to independent AVM providers such as Value Australia, PropTrack or StMate, and the AI agent can share those links on request.
Yes. Briick updates your existing CRM and booking systems so every enquiry and booking contributes to a single 360 customer record. Real estate teams commonly use AgentBox, Rex or VaultRE. Your exact setup determines how the connection is configured.
The AI agent answers around the clock. It can make outbound follow-up calls and messages, or take inbound calls, then qualify and book the appraisal. Where a human is required, Briicky, the AI Chief of Staff, alerts the right agent and hands over the thread with a pre-meeting brief.
How to automate property appraisal booking with an AI agent