AI Agents for Healthcare
One AI Agent that takes the admin off your team
Answer every call. Book every appointment. Handle every follow-up. Briick covers your inbound 24/7 across voice, SMS, email, and WhatsApp. Your team handles the patients and clients who need a human.
Every repetitive task automated. Endless calls. Missed appointments. Follow-ups that fall through. Briick handles the noise. Your team handles the care.
Answer every call. Book every appointment.
No-shows reduced Callbacks handled.
Patient intake calls and follow-up messages.
After-hours calls answered the moment they land.
AI for inbound calls. Answers every call in your brand voice, qualifies leads, and supports customers 24/7. Never miss a call again.
AI voice agent for outreach. Calls new leads in under 5 minutes, runs follow-up sequences, and books appointments straight into your calendar.
AI for WhatsApp Business. Handles voice notes, text, and image messages 24/7. Your customers chat where they already are. You don't have to.
AI for SMS.Replies in seconds, qualifies leads, books appointments, and handles reschedules. The 98% open rate channel, on autopilot.
AI for customer service email. Handles repetitive support tickets and lead emails 24/7. Tags, sorts, and replies in your brand voice. Escalates to a human only when it matters.
Listen to Live Calls. Voice AI answers calls, books jobs, handles maintenance, and logs every detail in your CRM.
Outbound Call to Rylie Grenfell.
Briick AI’s generated voice handles outbound calls to schedule jobs and service appointments.
How it works.
Every agent runs through four sprints - design, build, launch, tune. How long each sprint takes depends on the agent and the team. Simple agents move fast. Complex agents go deep. Either way, the method is the same.
Sprint #1
Design
We sit with your team and scope the agent. What it does. What it has access to. What gets handed off to humans.
Sprint #2
Build
We configure the agent to your policies. Connect it to your CRM, calendar, phone system, or whichever tools it needs. Run it through your real scenarios.
Sprint #3
Launch
The agent goes live in production. Briicky picks up the controls. You see what's happening across every channel.
Sprint #4
Tune
We review what the agent handled, sharpen what's working, fix what's not. By the end of Sprint 4, the agent runs itself - and we move to your next one
FAQ. Common questions about AI for healthcare
Briick is an AI agent platform for healthcare practices and care providers. It answers every patient and family call, books appointments, handles reminders and follow-ups, and manages intake across voice, SMS, email, and WhatsApp 24/7. Medical practices, dental clinics, allied health, NDIS providers, aged care providers, and aesthetic clinics all use Briick to handle the admin so their clinicians can focus on care.
Yes. Briick answers calls, checks your practice management system or calendar for availability, and books the appointment straight in. It works across voice, SMS, email, and WhatsApp. Patients book on their schedule. Your staff stops being the bottleneck.
Yes. Briick connects to Cliniko, HotDoc, Halaxy, Power Diary, Best Practice, MedicalDirector, Splose, Lumary, ShiftCare, and 2000+ other tools via native integrations, Zapier, and Make. Most setups don't require changes to your existing stack.
Briick sends two-way SMS and voice reminders before every appointment so patients can confirm or reschedule. For overdue patients, Briick runs recall calls and messages to bring them back. Practices using Briick typically see no-shows drop within the first month.
Yes. Briick answers every call 24/7 in your practice's brand voice. For genuine emergencies, it follows your triage rules and dispatches to your on-call clinician. For routine calls, it captures the question and queues a callback for the morning. Your patients never reach a dead voicemail.Most teams are live in under 4 week. We take care of the entire setup, so there’s nothing technical for you to worry about. Once live, your AI automations start managing tasks and optimising workflows immediately, learning from every interaction. Our team continuously refines performance based on your feedback — ensuring Briick keeps getting smarter every day.
riick is built to meet HIPAA (US), Australian Privacy Act 1988, and EU GDPR standards. Every call, message, and interaction is recorded, transcribed, and encrypted. SOC 2 Type II certification is in progress. Briick can be configured to your practice's specific data retention and access policies.
Briick is built for healthcare and care providers with high communication volume. Medical practices, dental clinics, allied health (physio, OT, speech, psych, podiatry), NDIS providers, aged care, aesthetic and med spa clinics, and mental health practices. If your team is drowning in calls, bookings, and admin, Briick is built for you.
Most practices are live in under 4 weeks. The Briick team handles the setup - designing the agent, connecting to your practice management system, training it on your services and policies, and running test scenarios. Agents start running on day one and improve continuously.Briick is built for healthcare and care providers with high communication volume. Medical practices, dental clinics, allied health (physio, OT, speech, psych, podiatry), NDIS providers, aged care, aesthetic and med spa clinics, and mental health practices. If your team is drowning in calls, bookings, and admin, Briick is built for you.
Hyro and Luma Health focus on enterprise US health systems with deep Epic and EMR integration. Briick is built for practices, clinics, and care providers across multiple geographies and software stacks. The biggest difference is multi-channel: most healthcare AI is web or portal-based or single-channel. Briick handles voice, SMS, email, and WhatsApp from one agent.Briick is built for healthcare and care providers with high communication volume. Medical practices, dental clinics, allied health (physio, OT, speech, psych, podiatry), NDIS providers, aged care, aesthetic and med spa clinics, and mental health practices. If your team is drowning in calls, bookings, and admin, Briick is built for you.
Briick supports healthcare and care providers in Australia (including NDIS and aged care), the United States, the United Kingdom, and New Zealand. Compliance is built in for AU Privacy Act, US HIPAA, and EU GDPR. Communications support 30+ languages.Briick is built for healthcare and care providers with high communication volume. Medical practices, dental clinics, allied health (physio, OT, speech, psych, podiatry), NDIS providers, aged care, aesthetic and med spa clinics, and mental health practices. If your team is drowning in calls, bookings, and admin, Briick is built for you.