Start following up every lead, day and night

How to set up AI that follows up every lead until they reply

Your Capture and Convert AI employees contact every new lead within minutes, follow up across voice, SMS, email and WhatsApp until they reply, qualify them and book the meeting, so your salespeople sell instead of chasing.

The Capture AI employee picks up every new lead

A new enquiry lands via your website or ads and is created in your CRM. Briick detects the new record and starts the Briick Workflow immediately.

First touch goes out on the best channel

The Capture AI employee sends an acknowledgement by SMS or email, or places a quick call if you prefer. It introduces your business and asks one clear next step, such as a preferred time for a call or an appointment.

The Convert AI employee follows up until they reply

If there is no response, the Convert AI employee follows a timed cadence across SMS, email, WhatsApp and voice. It varies the message, respects quiet hours, and stops as soon as the person replies, books, unsubscribes, or reaches the maximum touch count you set.

Convert qualifies and books the meeting

On reply, the Convert AI employee qualifies against your rules for need, timing and budget, then books the meeting in your calendar and sends confirmations and reminders.

Automation works with

Before Briick

Leads slip through while your team is busy

Customers register online and never hear a word back.

A first reply goes out, then silence for days.

Salespeople write every follow-up, reminder and tag by hand.

Nights and weekends mean missed windows.

Notes scattered across inboxes, no single record.

After Briick

Every lead gets a response in minutes, automatically

Every lead is acknowledged quickly, every time.

The Convert AI employee keeps following up until a reply or a stop rule.

Qualification questions asked the same way, every time.

Meetings booked in your calendar with confirmations and reminders.

CRM stays current and the team sees one 360 timeline.

By the numbers

47h

Average time Australian businesses take to follow up a new lead, per SYSTREE

7×

More likely to qualify when contacted within an hour, Harvard Business Review as cited by AI Cartel

24/7

Every enquiry answered and followed up by AI employees across voice, SMS, email and WhatsApp

24/7

Works while you sleep

How it works. Set up once. Runs forever.

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Connect your CRM and calendar

Wire Briick to the tools you already use. Supported CRMs include HubSpot, Salesforce, Pipedrive, ActiveCampaign, Close, Copper, Attio and Zoho CRM, plus Calendly for scheduling.

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Define your rules and cadence

Set qualification questions, channels to use, quiet hours, maximum touches and stop conditions. Include clear opt-out language where required.

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Train the AI agent

Provide product and service FAQs, booking rules and tone. We test the script across voice, SMS, email and WhatsApp before go-live.

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Go live with oversight

Monitor conversations in Briicky, the AI Chief of Staff, adjust messages and timing, and escalate to a human where sign-off or nuance is needed.

Ready to put AI agents to work in your business?

FAQs

Answers to the questions we hear most.

How does the AI follow up until they reply without crossing the line?

The Briick Workflow runs a timed, multi-channel cadence with clear rules. It varies messages, respects quiet hours, and stops the instant a person replies, books, unsubscribes, reaches the maximum touch count, or asks not to be contacted. Every conversation is logged, and Briicky, the AI Chief of Staff, can escalate to a human whenever sensitive intent or compliance language is detected.

Which Briick AI employees run this, and which tools do they use?

Two AI employees, managed by Briicky, the AI Chief of Staff. The Capture AI employee picks up every new lead and sends the first touch. The Convert AI employee follows up until the lead replies, qualifies them and books the meeting. They work in the CRM you already use, including HubSpot, Salesforce, Pipedrive, ActiveCampaign, Close, Copper, Attio and Zoho CRM, with Calendly for scheduling.

Can the AI qualify leads and book meetings for my team?

Yes. The Convert AI employee asks qualification questions you define, checks responses against your rules, and books time directly into your calendar with confirmations and reminders. When a situation needs judgement or sign-off, Briicky flags it for a human and hands over the full context.

How fast will the first follow-up go out?

The first touch is triggered as soon as the new lead is created in your CRM. In practice, it is sent within moments, around the clock. Exact timing depends on how your website or ads post the lead and the channel you choose for first contact.