1. Identify
See where the day goes.
We talk to the people doing the work and follow a real task from start to finish. Where does it slow down? What gets missed? Which decisions need a person?
Look at the work
- Map the workflow
- Find the handovers
- Ask the people doing it
Check the constraints
- Review your tools
- Check the data
- Mark human decisions
You see where AI could help and where it would get in the way.




