AI readiness assessment

Find out what’s worth automating.

Before you spend on AI, see where it can help. Briick’s AI readiness assessment reviews your workflows, tools and data. You get a practical roadmap of what to automate first, what needs fixing and what should stay with your team.

Smartphone screen showing a chat interface where a user asks, 'Hey Briick, can you get Alex to find 5 new leads for Real Estate Agents?' and the response says, 'Absolutely, Rebecca! I've asked Alex to find 5 new leads for Real Estate Agents.' Next to the phone are interconnected logos for LinkedIn, HubSpot, WhatsApp, Briick, and other business tools, illustrating integration with Briick's AI chat.

Agents in channels where you need them most

Mobile screen showing Briick Voice AI app with a speech waveform and text asking to confirm property address.

AI for inbound calls. Answers every call in your brand voice, qualifies leads, and supports customers 24/7. Never miss a call again.

Mobile screen showing active Briick Voice AI app with text 'Am I speaking with Riley Grenfell?' above it and orange sound waves on each side.

AI voice agent for outreach. Calls new leads in under 5 minutes, runs follow-up sequences, and books appointments straight into your calendar.

AI for WhatsApp Business. Handles voice notes, text, and image messages 24/7. Your customers chat where they already are. You don't have to.

AI for SMS.Replies in seconds, qualifies leads, books appointments, and handles reschedules. The 98% open rate channel, on autopilot.

Email inbox interface showing sent messages with labels including Resolved, Escalated, Waiting response, Vendors, Files, and Marketing, with stars for favorites.

AI for customer service email. Handles repetitive support tickets and lead emails 24/7. Tags, sorts, and replies in your brand voice. Escalates to a human only when it matters.

How it works.

Every agent runs through four sprints - design, build, launch, tune. How long each sprint takes depends on the agent and the team. Simple agents move fast. Complex agents go deep. Either way, the method is the same.

Sprint #1
Identify
We find the work worth automating. Then define the agent: what it does, what it accesses, and when a human takes over.

Sprint #2
Build
We configure the agent to your policies. Connect it to your CRM, calendar, phone system, or whichever tools it needs. Run it through your real scenarios.

Sprint #3
Launch
The agent goes live in production. Briicky picks up the controls. You see what's happening across every channel.

Sprint #4
Optimise
We review what the agent handled, sharpen what's working, fix what's not. By the end of Sprint 4, the agent runs itself - and we move to your next one


FAQ. Questions about pricing and engagement with Briick

What does an Audit include?

A focused 1-2 week engagement where Briick reviews your operations end-to-end. You get a roadmap document with the specific agents worth building first, the integrations they'll need, and an estimate of the time and cost saved. No sales pitch attached - you can take the roadmap and execute it with us, with your own team, or with someone else.
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How long does a Build engagement take?

Most Build engagements run 4–8 weeks from discovery to live agents. Timing depends on the number of agents, required integrations, and the quality of existing data and process documentation. Briick handles the build; your team provides context, reviews checkpoints and approves the output.
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What's the difference between Build and Run?

Build is a fixed-scope project that delivers working AI agents inside your business. Run is an ongoing engagement where Briick operates and improves those agents, with Briicky coordinating the AI layer. Most customers start with Build and move to Run once the agents are proven.
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Do you have fixed pricing or is everything custom?

Every engagement is quoted after a short scoping call. The price depends on the size of your team, the systems you use and which AI Employees you start with.

What kind of businesses work with Briick?

Service businesses across property, real estate, hotels and hospitality, healthcare, finance, and construction. Anywhere there's high-volume customer communication, document review, compliance checking, or operational coordination that an AI can handle alongside your team.

How does Briicky fit in?

@Briicky is your AI Chief of Staff. @Briicky is the easiest way to manage your AI agents and control your entire AI system through conversation.

Instead of logging into multiple dashboards and tools, you can orchestrate everything by simply talking to @Briicky, one smart manager who knows your business and coordinates everything for you. @Briicky becomes your interface to your whole AI system. You can talk to @Briicky, to get the right AI agent to do the work. Talk to @Briicky by voice or text on Slack, Microsoft Teams, WhatsApp, over the phone, or directly from the Briick dashboard.
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Can I start with an Audit and upgrade later?

Yes. The Audit roadmap can become the scope for a Build engagement, and the Build can become the foundation for a Run engagement. Each step is a separate commitment, with no obligation to continue beyond the engagement you have approved.
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What happens if my business doesn't fit?

If the Audit shows AI is not the right fit for your business right now, Briick will say so. The roadmap will identify what is worth automating, what should remain human-led, and what should wait. You keep the roadmap either way.
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Find the first win.
Know what it takes.

Before you spend on AI, see where it can make a useful difference. We check the work, the tools and the data, then give you a practical roadmap for what to automate first.

1. Map

Follow the work from start to finish.

We look at one or more agreed workflows with the people doing the work. Who handles each step? Which tools do they use? Where do requests wait or get repeated?

Look at the work
  • Map each step
  • Find the handovers
  • Spot repeated work
Listen to your team
  • Gather real examples
  • Mark exceptions
  • Keep human decisions

You get a clear view of where the time goes.

2. Check

See what your tools can support.

We review the systems an agent would need, the quality of the data and the access required. We flag gaps before they become build problems.

Review the systems
  • Check the connections
  • Review permissions
  • Check data quality
Test the business case
  • Estimate time saved
  • Note the cost
  • State assumptions

You know what is ready and what needs fixing.

3. Prioritise

Get a plan you can act on.

Your roadmap names the first workflow to automate, the tools and access it needs, what should stay with your team, and how to measure the result. You decide what happens next.

Choose a first task
  • Rank the opportunities
  • Pick the first workflow
  • Set a measure of success
Plan the next step
  • List dependencies
  • Share the roadmap
  • Scope a Build if you want one

Keep the roadmap. A Build is a separate engagement.

What teams say. In their own words.

Lead follow-up · Sydney

Ray White

“Briick saves us hours every week by handling repetitive follow-ups, helping our agents respond faster, nurture more leads, and close 27% more deals in Just 90 days!” — Joseph Sharpe

See what Briick can automate ↗

Customer communication · Melbourne

GlamJet

“Briick has been a game changer. It handles the back and forth that used to eat most of our day. It allowed us to keep quality high even as our volume exploded. It's like magic, I wish I'd done this sooner.” — Sarah Hien Tran, Founder & CEO

Explore business workflows ↗

Based in Melbourne, working with service businesses across Australia.

Your questions, answered.

What is an AI readiness assessment?

It is a review of the work you want to improve, the tools and data involved, and whether AI can handle a useful part of it. You receive priorities and a roadmap for the first workflow.

What do we need to bring?

Bring a typical example of the work, the tools your team uses and the people who approve or handle exceptions. We agree the assessment scope before starting.

Will you check our existing tools and data?

Yes. We check how the relevant tools connect, what access an agent would need and whether the data is ready for the workflow.

What do we get at the end?

A practical roadmap naming the first workflow, its dependencies, human approval points and how to measure the result.

Do we have to build with Briick?

No. The assessment is a separate engagement. You can keep the roadmap, take it to your team or ask Briick to scope a Build.

Start with one workflow.

Show us the work that takes too long or keeps getting missed. We’ll check whether AI can help and what a first build would take.

Discuss your assessment