Stop losing appraisals inside buyer calls
Catch every seller hiding inside a buyer enquiry.
Your AI system answers buyer enquiries across phone, portal, and web, listens for the ownership and timing language that marks a future vendor, books the inspection as normal, and writes a separate appraisal opportunity into your CRM with the address, timeline, and context already captured.
A buyer enquiry comes in
A buyer calls about a listing, submits a portal enquiry, or messages your website. An AI agent answers immediately and handles the enquiry as a buyer conversation, whichever channel it arrives on.
The agent listens for seller signals
While the conversation runs, the agent listens for ownership and intent language: a property they own, a need to sell before buying, a lease ending, a settlement date, a question about what their own suburb is achieving.
The buyer path completes as normal
The buyer gets their inspection time booked as normal. Nothing about their experience changes. The seller signal opens a second path from the same conversation.
An appraisal opportunity is created
The agent captures the address, the timeline, the reason, and the current agency if mentioned, then writes an appraisal opportunity against the owner record in your CRM with the full conversation attached.
Automation works with
Before Briick
Leads slip through while your team is busy
Buyer enquiries and seller opportunities run through the same follow-up sequence
An owner mentions their own property mid-call and the detail is never written down
Seller signals live in an agent's memory until the next open home crowds them out
Appraisal opportunities surface weeks later, after the owner has called a competitor
Owners who are a year from listing drop out of the pipeline entirely
After Briick
Every lead gets a response in minutes, automatically
Every enquiry is checked for ownership signals, whichever channel it arrives on
One call can produce both an inspection booking and an appraisal opportunity
Seller signals are captured while the caller is still talking, not recalled later
The owner record carries the address, timeline, and reason to sell into the appraisal
Owners twelve months out sit in a cadence and resurface when they re-engage
What they saying about Briick
Briick has become indispensable to our estimating team. It helps us prepare submissions faster, improve accuracy, and deliver a more professional experience to our clients.
Briick has been a game changer. It handles the back and forth that used to eat most of our day. It allowed us to keep quality high even as our volume exploded. It's like magic, I wish I'd done this sooner.
How it works. Set up once. Runs forever.
Connect your channels and CRM
Link your phone line, portal enquiry feeds from realestate.com.au and Domain, website forms, and messaging channels to Briick, alongside Rex, VaultRE, AgentBox, MyDesktop, or Box+Dice, so every enquiry lands against the right contact record.
Define your seller signals and routing
Which phrases mark a genuine seller, how confident the agent should be before creating an opportunity, which agent owns which suburb, and how far out an owner can be before they go to nurture instead of a call. The rules sit in plain text your team can edit.
Your AI system runs both paths
AI agents answer every buyer enquiry, book inspections, detect ownership and timing language mid-conversation, and write appraisal opportunities into your CRM with the full context attached.
Review what was caught and refine
Every detected signal, the phrase that triggered it, and what happened next sits in one view. Review what the agent caught, correct anything it read wrongly, and tighten the signal list as your team learns which language converts.
Ready to put AI agents to work in your business?
FAQs
Answers to the questions we hear most.
Direct statements of intent, ownership mentions, and timing language. A caller saying they need to sell before they buy, asking what their own suburb is achieving, mentioning a property they own, or referencing a lease ending, a settlement, or a deceased estate. You define the signal list in plain text and adjust it as your team learns which ones convert.
Both paths run. The caller gets their inspection time booked as normal, and a separate appraisal opportunity is created against the owner record with the address, timeline, and context from the call. The buyer experience is unchanged. The seller opportunity is the addition.
Briick works alongside Rex, VaultRE, AgentBox, MyDesktop, and Box+Dice, and connects to most others by API or webhook. Portal enquiries from realestate.com.au and Domain, website forms, phone, and SMS all feed the same pipeline, so the contact record has one source of truth.
They enter a long nurture cadence rather than a short follow-up sequence, and your agent is surfaced when the owner re-engages. Our buyer's guide to choosing AI as a real estate agent covers why the listing pipeline needs a different cadence from buyer enquiry, and what to ask a vendor about sequences running past day ninety.
Attribute every signed management back to the enquiry that started it.
