Real Estate Prospecting Scripts for Seller Conversations

Real estate prospecting scripts for Australian agents. Five templates by SMS, phone and email for past appraisals, former clients, buyers who may need to sell, nearby owners and a respectful exit, with a follow-up process and the numbers to measure.
7 min read
•
9 min listen
•
September 30, 2026

Real estate prospecting scripts work best when an agent has a real reason to contact an owner and offers something useful. The first message should earn a conversation; the next can reveal whether selling is actually on the owner's mind.

‍

Start with the people who already know you: past appraisal leads, former clients, owners who requested a market update and buyers who may need to sell their current home. The words below are templates. Replace every bracketed detail with a verified fact from your own records.

‍

Before you use a script, check the record

Read the last conversation, the owner's stated timing, their preferred channel and any opt-out. Write down why this contact is relevant today. A comparable sale, an approaching decision date or a requested update can be a useful reason. “Just checking in” rarely is.

‍

In a survey reported by the National Association of Realtors, agents named consistent prospecting, time management and maintaining a database among their leading career challenges. The survey is historical and American, but the workflow problem is familiar: a contact record is only valuable if someone follows it up.

‍

Script 1: a past appraisal that did not become a listing

‍

SMS: “Hi Alex, it's Sam from [Agency]. We spoke about your home in [suburb] earlier this year. A comparable property nearby has just sold. Would a short update be useful, or has your timing changed?”

‍

Phone opener: “Alex, have I caught you at a bad time? I wanted to follow up on the appraisal we did in March. Is moving still something you might consider this year?”

‍

If the owner says “later,” ask when they would welcome another update and record their answer. If they are ready, offer a specific appraisal time. A previous appraisal does not guarantee a listing.

‍

Script 2: a former client considering another move

‍

Email subject: A quick [suburb] market update

‍

Email: “Hi Priya, a few homes near [street] have sold recently, and I thought the results might be useful. If you are weighing up a move, I can explain how buyers are responding and give you a current view of your property. If you are staying, I can simply send the market update. Which would help?”

‍

Use an actual local sale and a genuine relationship. Avoid the stock line about having a buyer waiting unless you can substantiate it for that property.

‍

Script 3: a buyer who may also need to sell

After an enquiry or open home: “Thanks for looking at [property]. To help me recommend the right next homes, are you buying outright or would you need to sell your current place first? If a sale is part of the plan, I can help map the timing.”

‍

This is a qualification question. If they own and welcome help, offer a separate appraisal conversation. Let the buyer decline without turning the enquiry into a listing pitch.

‍

Script 4: a relevant sale nearby

Phone opener: “Hi Lee, I am calling because [address] sold last week. It is near your property, although every home is different. Would a two-minute summary of what buyers responded to be useful?”

‍

Bring the verified result and the meaningful differences between the two homes. If the owner asks about price, arrange a proper appraisal rather than guessing from one sale.

‍

Script 5: the respectful exit

SMS: “Thanks for letting me know, Jordan. I will close the loop for now. If you want a market update later, reply here and I will help.”

‍

Record the preference. Make sure any automated sequence stops when the person opts out or says no.

‍

How to follow up without sounding automated

  1. Contact: send one message with a clear, relevant reason.
  2. Conversation: if they reply, ask about timing and the decision they are trying to make.
  3. Next step: agree to an appraisal, a dated update or no more contact.
  4. Record: save the reason, response and next step in the agency system.

Do not judge the campaign by messages sent. Measure seller conversations, appraisal invitations, completed appraisals, listing presentations and signed listings. Watch opt-outs and complaints too. The handoff from reply to booked conversation is often where a process breaks.

Briick can help an agency design the capture, drafting, approval and follow-up steps around its own data and team. The agent still owns the relationship and listing presentation. For the larger strategy, read how real estate agents get more listings; for the implementation, read AI appraisal lead follow-up. See Briick for real estate agencies and the engagement options.

‍

Related guides: real estate database reactivation for a four-week pilot on past appraisals, and how to get real estate listing leads from people the agency already knows.

Frequently asked questions

What is the best real estate prospecting script?

The one that uses a real reason for contact, offers something useful and asks a low-pressure question. The relationship and timing matter more than clever wording.

‍

Can AI write real estate prospecting scripts?

Yes, it can draft variations from approved context. Check the facts, tone, consent and next action before using them with real people.

‍

How do you turn a reply into a listing opportunity?

Find out whether a sale is genuinely under consideration. If the owner wants a current view of price and timing, offer an appraisal with a clear appointment. A reply alone is not a listing lead.

Adam, Fractional CEO, smiling man with short dark hair and beard wearing a black shirt in a bright office environment
Sara Valentina
Co-Founder & CEO of Briick

TLDR Summary

  • Contact an owner only with a real reason, such as a comparable sale or a requested update.
  • Check the record first: last conversation, stated timing, preferred channel and any opt-out.
  • Five scripts cover past appraisals, former clients, buyers who may need to sell, a nearby sale and a respectful exit.
  • Follow up in four steps: contact, conversation, next step, record.
  • Measure seller conversations, appraisals and signed listings, not messages sent.